Unified Communications Service

UNIFIED COMMUNICATIONS

Unified Communications platform has proved attractive to businesses seeking for a scalable and robust platform on which they can collaborate with clients, staff, or third-party correspondents to grow. Businesses in need of high optimizing communication, improving workplace efficiency, and achieving success are adopting this platform to accomplish their goals.

At Crystal Technologies Limited, we are dedicated to enhancing communication and collaboration in your business easier and more efficient with Unified Communications (UC). Whether you need to ease communication among coworkers across your company or between partner firms, we can enable this connectivity.

With our comprehensive solutions leveraging the power of Unified Communications, you’ll get a tailored and result-driven solution set to bring a difference to your organization. What’s more, our solution incorporates voice and data communications, messaging, and customer management features; meaning you get more value from one easily manageable platform.

IP Telephony offers your business a way to scale, enhance and secure communication in the workplace. Whether you work remotely, with a mobile, or at branch offices, you have access to robust communication line that keeps you connected to your peers or clients. Empower your organization with superb IP telephony systems that will not only cut your communication costs but also revitalize workplace performance.

Features Include:

– Enhanced privacy

-Voicemail/Unified Messaging

-Remote Office

-Voice Platform API

Call center software offers your business a better way of engaging with customers and offering exceptional support without incurring additional staff costs. With our call center solution, you can achieve seamless and dynamic customer interaction irrespective of the communication channel the client is using. You get not only improved management but also scalable solution that allows to offer better customer service and expand customer base as well.

Features Include:
-Multi-Channel
-Skill-Based Routing
-CRM Integration
-Desktop Sharing
-Real-Time Monitoring

Crystal Technologies provides integrated voice and data communication solutions based on improved communication security. With our Video Conferencing solution, you get world-class solution, unmatched support and expert insight you need to enhance your business communication. You’ll have the freedom to connect with clients or staff at anytime from anywhere taking your collaboration to a new and meaningful level.

Features include:
-Pricing based on number of participants, no per user licensing.
-Unlimited users no matter which package you choose.
-No per month costs, just one low, yearly payment.
-Integrated with 3CX – free for up to 10 participants

Achieve flexible communication with 3CX’s Unified Mobility. Riding on Unified Communications framework, this solution is designed to enable users to use their office extension from anywhere. Not only are calls to the office of charge but also employees can leverage one single number and make an impression on your clients which means more business. Scaling growth through meaningful communication has never been this easy.

Features Include:
– Take your office extension everywhere you go.
– All calls are free of charge – slash your mobile phone bills.
– Increase productivity – work remotely
– Single Number Reach  – Don’t give out your personal mobile number